In this guide I am going to explain to you what the main Crunchyroll errors on Smart TV are and how to solve them to enjoy your favorite anime
In this guide I show you what are the most common problems when it comes to watch Crunchyroll on a Smart TV. Of course, in each of the sections I am going to provide you with the relevant solutions so that you can solve these problems that prevent you from enjoying your favorite content. Enjoy one of the best websites to watch anime thanks to its application for smart TVs and avoid common bugs and errors.
- Watching Crunchyroll on your Smart TV: problems, solutions and everything you need to know
Watching Crunchyroll on your Smart TV: problems, solutions and everything you need to know
Crunchyroll is a great alternative to platforms like Anime Box. However, it is possible that when trying to access your catalog, certain problems appear. Below, I provide you with solutions and answers to the most common questions from users who want to start enjoying their favorite anime with this service.
Where can I install Crunchyroll?
The first question I want to address is On which devices will you be able to use Crunchyroll? While it is true that this guide is aimed at Smart TV users, this highly specialized streaming service is available on various platforms. These are all the devices that allow you to install this app:
- iOS. Available on the App Store.
- Android. Available on Google Play Store.
- Consoles. PlayStation 5, Nintendo Switch, PlayStation 4 and Xbox.
- Computers. App for Windows and web access.
- Media players. Apple TV, Google TV, Android TV, Roku TV and Amazon Fire TV.
- Other devices. Crunchyroll already has a compatible application for the Apple Vision Pro.
What Smart TVs are compatible with this service?
As you can see, Crunchyroll is compatible with countless platforms and devices. But what about Smart TVs? Well, leaving aside those that have Fire OS, Android TV or Google TV, which are already compatible with the app developed for these systems, Only Samsung televisions have Crunchyroll officially available.
If you have a smart TV from another manufacturer and it does not have any of the operating systems mentioned above, you will have to opt for web access or purchase a device that has the Crunchyroll app. On the other hand, remember that you can send the content through Google Cast or AirPlay, if your television supports these protocols.
Fix video problems on Crunchyroll for Samsung Smart TV?
Occasionally, the Crunchyroll Samsung Smart TV app may cause problems. There are some recommended actions that you should take to try to resolve common errors related to video playback:
- Check the internet connection. Before coming to the conclusion that there is a problem with the app, it is best to check that the Internet connection is working correctly.
- Update the application. Make sure the Crunchyroll app is updated on your Samsung Smart TV. Go to the app store on your TV, search for Crunchyroll, and select the option to update if available.
- Clear the app cache. Go to settings and then Technical Support > Self Diagnosis > Device Manager > Show List. Next, find Crunchyroll in the list of installed apps, select See details and choose the option to clear cache and confirm the action. This may resolve loading or playback issues.
- Restart the TV. Completely turn off your Samsung Smart TV and disconnect it from the power for a few minutes. Then turn it back on and try the Crunchyroll app again.
- Reset Smart Hub. In your TV’s settings or settings, look for the option to reset Smart Hub. This will erase all custom settings for apps, including Crunchyroll, but may resolve more serious app performance issues.
- Check software updates. Make sure your Samsung Smart TV is running the latest version of the software. Go to your TV’s settings, look for the software updates section, and follow the instructions to check for and apply any available updates.
By following these steps, you should be able to resolve most of the video issues you may experience with the Crunchyroll app on your Samsung Smart TV.
They charged me for my subscription, even though I had already canceled
Apparently, some users who have canceled their subscription are still seeing how Crunchyroll is charging them. According to the company itself, the most common thing is that you have two accounts and, therefore, although you have closed one, the other continues with an associated paid subscription.
On the other hand, there is also the possibility that it is an error inherent to the platform and its payment system. In that case, you must contact the user support service and provide the following information.
- Detailed explanation of the situation.
- Screenshot of the charges.
- Receipt of each charge, if available.
- The payment method used. If it is a card debit or credit, provides the last 4 digits. If it is an order through Google Play, the corresponding ID. The same happens with orders through PayPal.
- Dates and amounts invoiced.
- The email credentials associated with the subscription.
Playback is cut off
Finally, we address a common problem among users who share Crunchyroll account. If you have given someone else access to your account and content playback stops, it is because your plan does not support the use of multiple screens at the same time.
Users who are subscribed to Fan Plan, they will only be able to view content on a single screen at a time. On the contrary, to be able to watch series and movies on more than one device, it is necessary to subscribe to the Mega Fan Planwhich allows simultaneous playback on 4 devices.
In case that don’t be sharing your accountcheck if there are connection problems that are causing playback to stop.
To always be up to date with the latest in technology, subscribe to our official and verified Andro4all channel on WhatsApp.