China’s social networks are on fire and OnePlus has responded diligently, as the first users of the OnePlus 12 are reporting quality defects in the assembly of some units.
It does not seem that OnePlus going to have a smooth launch of your new flagship phones internationally, and the first units of the OnePlus 12 in China are giving some other headache to the Shenzhen manufacturer, now in the hands of OPPO, which has bet a lot on these that are already the most ambitious and advanced mobile phones in its entire history.
The problem seems to be well located in assembly of camera moduleswhich as you already know have an intricate design that involves the union of three different materials, in a kind of metal extension that connects the chassis to the rear of glass, wrapping all the sensors in a protuberance with very careful circular shapes.
In any case, as we see on Weibo and various North American media have been reporting in recent hours, As much as OnePlus has taken care of the design and construction of its new top of the range, this highly differential and complex finish has played a trick on it in some units that have ended up presenting various defects in its final adjustment.
You can see them in the following Photo gallerybut don’t go so quickly because Below we tell you what OnePlus has responded in the words of its own president in China
OnePlus 12 defects reported on Weibo, photo gallery
According to reports from affected users, some units clearly present open slots or holes between glass and metal, while others show excess industrial glue protruding from the joints. There are also some OnePlus 12 in which the glass does not fit correctly and ends up cracking, something that many have blamed, including Lu Weibing from Redmi, on the low quality standards that OnePlus has applied on the assembly line.
Nothing could be further from the truth, and that is that the OnePlus has responded quickly confirming that these minimal adjustment differences exist between the units, but that In no case are these massive manufacturing errors. far from it “an issue related to quality or design”but simple tolerances required by different materials and their thermal expansion coefficients.
OnePlus confirms that these tolerances are necessary due to the different materials and to avoid breakage, also indicating that users should not worry because the resistance of the OnePlus 12 is assured: the IP protections against liquids and dust are on the inside.
They say from OnePlus that in its design process device resistance has been prioritizedsomething that has meant, to maintain the iconic design, respect these concessions and requirements of the different materials seeking to avoid premature breakage. The visible gaps They do not affect the functionality of the phone at all nor to the certification of resistance to water and dust, since the protections are inside of the device and not in its casing.
Besides, Li Jie Louis, president of OnePlus in Chinahas confirmed that all customers who are not satisfied will be able to exercise your right of resignation within 7 days of purchase.
Here is the OnePlus statementtranslated to Spanish:
We have observed posts circulating on Weibo making unfounded and misleading claims, and our team in China continues to monitor them and take appropriate action against them. A full statement from the president of OnePlus China can be found at https://weibo.com/7582893032/NwLNd4R3v.
At OnePlus, we place great importance on our products featuring exceptional quality and reliability. That’s why we design all of our phones to be durable and prevent breakage, while allowing for variations in thermal expansion and contraction coefficients between the materials we use. The OnePlus 12 incorporates three different materials into its impressive design, including the rear glass, camera module and central frame, and it is common to use industry-standard adhesives to seal the joining points in order to enhance the aesthetic appeal. general of the device.
The camera module of the device features a curved design, which serves two purposes: to improve the aesthetics of the device and to integrate the antenna to significantly increase signal reception, while allowing the OnePlus 12 to be dust and water resistant. .
Li Jie Louison Weibo.
We will have to be attentive then, at least when the OnePlus 12 arrives in our marketsto see if the manufacturer has improved assembly processes and corrected these problems that in no way seem generalized, yes.
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