According to recent research by KuppingerCole, the customer identity and access management market will continue to grow at the rate of recent years, reaching $4.55 billion by 2025.
For the KuppingerCole analysts, their forecast is that the Customer Identity and Access Management (CIAM) market experience a compound annual growth (CAGR) of 13.1% through 2025, when it reaches $4.55 billion.
North America is the largest market, holding 43.1% of the market share. It is closely followed by EMEA with a share of 37.8%.
These figures confirm the unstoppable growth that this market segment has experienced since, in 2020, CIAM’s revenues amounted to 2,960 million dollars.
By the end of 2023, CIAM market revenue will reach $3.86 billion
In 2021, this number increased to 3.25 billion, and the current figure is 3.58 billion as we move into the first quarter of 2023.
With all this, the forecasts that the firm manages for the end of this year is that revenues reach 3,860 million dollars, and exceed the mark of 4,000 million next 2024, when revenues are expected to amount to 4,170 million. .
In this scenario, KuppingerCole expects the Asia Pacific and Latin America regions to take the longest to adopt this technology, but expects to see significant growth in these regions in the near future.
Benefits of customer access and identity management
Customer identity and access management is the part of the IAM market (Identity and Access Management) broader, and products in this area are intended to address specific technical requirements faced by consumer-facing organizations.
Additionally, these solutions aim to address issues that differ from traditional business-to-employee (B2E) use cases.
CIAM systems offer users the means to register, associate devices and other digital identities, authenticate, authorize, collect and store information about consumers from a wide variety of domains.
Information collected by CIAM systems can be used for multiple purposes
These systems also differ from IAM systems in that consumer information often comes from multiple sources. unauthorized sources.
The information that customer identity and access management systems collect about consumers can also be used for multiple purposes, including resource authorization or marketing analytics.
Furthermore, it has an important role to play in regulatory compliance.
These are systems that have to manage millions of identities and process tens of millions of logins and other transactions every day, making CIAM service delivery based on SaaS be a common process.
initial image | Onur Binay